Reviews for AMERICAN CHOICE VAN LINES

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AMERICAN CHOICE VAN LINES : User Reviews    Sticky Review Notes for AMERICAN CHOICE VAN LINES Notes

Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[2.26]

Number of Reviews: 5

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Address:  2078 Walsh Ave Unit B

State:  California

City:  Santa Clara

Zip Code:  95050

Contact:  Toll Free: (888)-USA-5001 Local: (408)970-9928 Fax: (408)-689-8012

Website:  www.americanchoicevanlines.com

Product Description

American Choice Van Lines

Santa Clara,California

MC#634819 and US DOT #1732844
CALTPUC #190490

http://www.americanchoicevanlines.com





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User Reviews



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5 reviews available


American Choice Van Lines, December 09, 2011
Reviewer: Krish from California Texas - See all reviews by Krish

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

Pickup was on time, professional, and pick people were good, polite and friendly. They dis-assembled all the furnitures and packed the furnitures and loaded

Post pick-up - communication was poor. No calls from the coordinator on the status, unless, we call voluntarily and get updates. During transit, there was no periodic update from the company. Every time, we have to call and get updates

Delivery - Extremely poor. Rude and un-professional driver. Did not care or bother to assemble the furniture after unloading as per the contract. The delivery driver mentioned about money 20 times before delivering the goods, though we gave the postal money order for the full amount, even before we could visually inspect the condition of the goods

Will NOT recommend


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Over All Pleased, August 22, 2010
Reviewer: Thor1971 from Anytown, AT 55555 - See all reviews by Thor1971

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

After getting many quotes I went with American Choice Van Lines. The price quoted was the biggest selling point for me. The guys were good but did arrive 2 hours late on pick up and 1 hour late on delivery&lt; I could live with this&gt; thus the 4 stars on those choices but other then that the move was first rate.

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NOT AS ADVERTISED, February 19, 2010
Reviewer: Displeased from FL CA - See all reviews by Displeased

Price   
Picked Up On Time  N/A      
Deliverd On Time  N/A      
Accuracy Of Estimate   
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Knowledgable Staff   
0 of 1 people found this review helpful

My family was very displeased with American choice van lines. The quote given was way off base they came late; delivered late and damaged many items.

I would never use this company again


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Rotten Nasty Company, January 13, 2010
Reviewer: Anonymous from Anytown, AT 55555 - See all reviews by Anonymous

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

This company should be out of service.They took advantage of us with their low quote then once they pick you up the fangs come out.

Long carry/ more space/ added packing = twice the amount as was quoted. I warn you to run the other way and avoid them like the plauge.

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DISAPPOINTED, January 29, 2010
Reviewer: S.J. from Anytown, AT 55555 - See all reviews by S.J.

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 1 people found this review helpful

DO NOT use this service. These ppl are scamsters.

The movers arrived three hours late, gave a lame excuse. The movers are not even related to the company. They are third party contractors (work based on contracts on the market) who have no liability or accountability. They argue over the price and additional charges. They make u sign more paperwork and dont provide you a copy.



The company or the agent who confirmed the quote is never available to comment after you make a deposit. They make sure that the move happens over the weekend so that there is no one to answer your calls and you become a victim of their demands.



Worst yet, the delivery guy insisted paying $250 more before delivery because the moving truck could not enter the premises. They intentionally hire a big size truck and trick you to pay additional $.



Again, DO NOT USE THIS SERVICE. I wish I could use negative stars to rate this moving company.



I would probably go with Ashley the next time. They are professional, attentive to details (though they charge a couple of hundred dollars more). I would not mind paying upfront than being looted by low grade movers who dont even offer the service.



Kate, Melissa, you are correct and I should have heeded to your words. This moving company sucks big time. DO NOT MOVE with this company.



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